Check this out:
Finally! Someone has decided to look into Wavee. I just found this video which is from March 3rd. On top of the BBB receiving over 450 complaints, the Governor's Office of Consumer Protection also received over 100 complaints. Just check out the guy known only as "Paul" as his nervousness is clearly shown as he stumbles in his words. He is the same guy being interviewed by 11 Alive in their glowing report from several months back. Hopefully something actually comes out of this investigation and Wavee isn't allowed to continue delivering horrible customer experiences while not delivering what really counts - customers' items!!!